Overview
At Mentrify, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, make use of, share, and safeguard your personal and professional information when you sign up on our platform, whether as a mentee (student) or a mentor.
Information We Collect
We collect personal information that you provide directly to us and data generated through your use of our platform. The type of information collected depends on whether you are a mentee or a mentor.
a) If You Are a Mentee: We collect your name, contact information, academic background, interests, and career goals. We also collect booking details, feedback, chat transcripts, and other data shared during sessions. Sharing additional personal details is entirely at your discretion.
b) If You Are a Mentor: We collect your personal and professional details such as name, contact information, education, expertise, biography, payment details, session logs, feedback, and communication history. This helps us verify your credentials and facilitate smooth mentorship sessions.
a) If You Are a Mentee: We collect your name, contact information, academic background, interests, and career goals. We also collect booking details, feedback, chat transcripts, and other data shared during sessions. Sharing additional personal details is entirely at your discretion.
b) If You Are a Mentor: We collect your personal and professional details such as name, contact information, education, expertise, biography, payment details, session logs, feedback, and communication history. This helps us verify your credentials and facilitate smooth mentorship sessions.
How We Use the Information
We use the information to deliver services, improve user experience, and maintain a safe and trustworthy environment.
For Mentees: Your data helps us recommend mentors, schedule sessions, send reminders, and request feedback. We may analyze anonymized data to improve our services.
For Mentors: We use your data for verification, showcasing your profile, managing sessions and payments, and sharing relevant platform updates.
For Mentees: Your data helps us recommend mentors, schedule sessions, send reminders, and request feedback. We may analyze anonymized data to improve our services.
For Mentors: We use your data for verification, showcasing your profile, managing sessions and payments, and sharing relevant platform updates.
Your Privacy Controls
You can update, correct, or delete your information anytime by logging into your account or contacting us. You can also manage your email and notification preferences.
Data Security
We implement encryption, secure servers, and restricted access to protect your data. While we use industry-standard measures, no online platform is completely secure. Please use strong passwords and enable two-factor authentication.
Data Retention & Deletion
We retain data as long as necessary to provide our services and comply with legal obligations.
Mentee Data: Retained while the account is active and deleted upon request, unless legally required.
Mentor Data: Retained during active mentorship and for financial or tax compliance if needed.
Mentee Data: Retained while the account is active and deleted upon request, unless legally required.
Mentor Data: Retained during active mentorship and for financial or tax compliance if needed.
Compliance and Legal Obligations
Mentrify complies with all relevant data protection laws, including applicable privacy regulations and, where relevant, the General Data Protection Regulation (GDPR). We disclose data to authorities only under proper legal process.
Policy Updates
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last Updated” date. Continued use of our services constitutes acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy, please contact us at support@mentrify.com.
Last updated on October 9, 2025.